Welcome To https://newcarsoul.store/ The “Site”). We Understand That Privacy Online Is Important To Users Of Our Site, Especially When Conducting Business. This Statement Governs Our Privacy Policies With Respect To Those Users Of The Site (“Visitors”) Who Visit Without Transacting Business And Visitors Who Register To Transact Business On The Site And Make Use Of The Various Services Offered By New Car Soul Store (Collectively, “Services”) (“Authorized Customers”).

“Personally Identifiable Information”

Refers To Any Information That Identifies Or Can Be Used To Identify, Contact, Or Locate The Person To Whom Such Information Pertains, Including, But Not Limited To, Name, Address, Phone Number, Fax Number, Email Address, Financial Profiles, Social Security Number, And Credit Card Information. Personally, Identifiable Information Does Not Include Information That Is Collected Anonymously (That Is, Without Identification Of The Individual User) Or Demographic Information Not Connected To An Identified Individual.

What Personally Identifiable Information Is Collected?

We May Collect Basic User Profile Information From All Of Our Visitors. We Collect The Following Additional Information From Our Authorized Customers: The Names, Addresses, Phone Numbers, And Email Addresses Of Authorized Customers, The Nature And Size Of The Business, And The Nature And Size Of The Advertising Inventory That The Authorized Customer Intends To Purchase Or Sell.

What Organizations Are Collecting The Information?

In Addition To Our Direct Collection Of Information, Our Third-Party Service Vendors (Such As Credit Card Companies, Clearinghouses, And Banks) Who May Provide Such Services As Credit, Insurance, And Escrow Services May Collect This Information From Our Visitors And Authorized Customers. We Do Not Control How These Third Parties Use Such Information, But We Do Ask Them To Disclose How They Use Personal Information Provided To Them From Visitors And Authorized Customers. Some Of These Third Parties May Be Intermediaries That Act Solely As Links In The Distribution Chain And Do Not Store, Retain, Or Use The Information Given To Them.

How Does The Site Use Personally Identifiable Information?

We Use Personally Identifiable Information To Customize The Site, Make Appropriate Service Offerings, And Fulfill Buying And Selling Requests On The Site. We May Email Visitors And Authorized Customers About Research Or Purchase And Selling Opportunities On The Site Or Information Related To The Subject Matter Of The Site. We May Also Use Personally Identifiable Information To Contact Visitors And Authorized Customers In Response To Specific Inquiries Or To Provide Requested Information.

To Whom May The Information Be Shared?

Personally Identifiable Information About Authorized Customers May Be Shared With Other Authorized Customers Who Wish To Evaluate Potential Transactions With Other Authorized Customers. We May Share Aggregated Information About Our Visitors, Including The Demographics Of Our Visitors And Authorized Customers, With Our Affiliated Agencies And Third-Party Vendors. We Also Offer The Opportunity To “Opt-Out” Of Receiving Information Or Being Contacted By Us Or By Any Agency Acting On Our Behalf.

How Is Personally Identifiable Information Stored?

Personally Identifiable Information Collected By New Car Soul Store Is Securely Stored And Is Not Accessible To Third Parties Or Employees Of New Car Soul Store Except For Use As Indicated Above.

What Choices Are Available To Visitors Regarding The Collection, Use, And Distribution Of The Information?

Visitors And Authorized Customers May Opt-Out Of Receiving Unsolicited Information From Or Being Contacted By Us And/Or Our Vendors And Affiliated Agencies By Responding To Emails As Instructed, Or By Contacting Us At

Cookies

A Cookie Is A String Of Information That A Website Stores On A Visitor’s Computer, And That The Visitor’s Browser Provides To The Website Each Time The Visitor Returns.

Are Cookies Used On The Site?

Cookies Are Used For A Variety Of Reasons. We Use Cookies To Obtain Information About The Preferences Of Our Visitors And The Services They Select. We Also Use Cookies For Security Purposes To Protect Our Authorized Customers. For Example, If An Authorized Customer Is Logged On And The Site Is Unused For More Than 10 Minutes, We Will Automatically Log The Authorized Customer Off. Visitors Who Do Not Wish To Have Cookies Placed On Their Computers Should Set Their Browsers To Refuse Cookies Before Using https://newcarsoul.store/ With The Drawback That Certain Features Of The Website May Not Function Properly Without The Aid Of Cookies.

Cookies Used By Our Service Providers

Our Service Providers Use Cookies And Those Cookies May Be Stored On Your Computer When You Visit Our Website. You Can Find More Details About Which Cookies Are Used In Our Cookies Info Page.

How Does New Car Soul Store Use Login Information?

New Car Soul Store Uses Login Information, Including, But Not Limited To, IP Addresses, ISPs, And Browser Types, To Analyze Trends, Administer The Site, Track A User’s Movement And Use, And Gather Broad Demographic Information.

What Partners Or Service Providers Have Access To Personally Identifiable Information From Visitors And/Or Authorized Customers On The Site?

New Car Soul Store Has Entered Into And Will Continue To Enter Into Partnerships And Other Affiliations With A Number Of Vendors. Such Vendors May Have Access To Certain Personally Identifiable Information On A Need To Know The Basis For Evaluating Authorized Customers For Service Eligibility. Our Privacy Policy Does Not Cover Their Collection Or Use Of This Information. Disclosure Of Personally Identifiable Information To Comply With The Law. We Will Disclose Personally Identifiable Information In Order To Comply With A Court Order Or Subpoena Or A Request From A Law Enforcement Agency To Release Information. We Will Also Disclose Personally Identifiable Information When Reasonably Necessary To Protect The Safety Of Our Visitors And Authorized Customers.

How Does The Site Keep Personally Identifiable Information Secure?

All Of Our Employees Are Familiar With Our Security Policy And Practices. The Personally Identifiable Information Of Our Visitors And Authorized Customers Is Only Accessible To A Limited Number Of Qualified Employees Who Are Given A Password In Order To Gain Access To The Information. We Audit Our Security Systems And Processes On A Regular Basis. Sensitive Information, Such As Credit Card Numbers Or Social Security Numbers, Is Protected By Encryption Protocols, In Place To Protect Information Sent Over The Internet. While We Take Commercially Reasonable Measures To Maintain A Secure Site, Electronic Communications And Databases Are Subject To Errors, Tampering, And Break-Ins, And We Cannot Guarantee Or Warrant That Such Events Will Not Take Place And We Will Not Be Liable To Visitors Or Authorized Customers For Any Such Occurrences.

How Can Visitors Correct Any Inaccuracies In Personally Identifiable Information?

Visitors And Authorized Customers May Contact Us To Update Personally Identifiable Information About Them Or To Correct Any Inaccuracies By Emailing Us At service@newcarsoul.store

Can A Visitor Delete Or Deactivate Personally Identifiable Information Collected By The Site?

We Provide Visitors And Authorized Customers With A Mechanism To Delete/Deactivate Personally Identifiable Information From The Site’s Database By Contacting. However, Because Of Backups And Records Of deletion, It May Be Impossible To Delete A Visitor’s Entry Without Retaining Some Residual Information. An Individual Who Requests To Have Personally Identifiable Information Deactivated Will Have This Information Functionally Deleted, And We Will Not Sell, Transfer, Or Use Personally Identifiable Information Relating To That Individual In Any Way Moving Forward.

Your Rights

These Are Summarized Rights That You Have Under The Data Protection Law

• The Right To Access
• The Right To Rectification
• The Right To Erasure
• The Right To Restrict Processing
• The Right To Object To Processing
• The Right To Data Portability
• The Right To Complain To A Supervisory Authority
• The Right To Withdraw Consent

What Happens If The Privacy Policy Changes?

We Will Let Our Visitors And Authorized Customers Know About Changes To Our Privacy Policy By Posting Such Changes On The Site. However, If We Are Changing Our Privacy Policy In A Manner That Might Cause Disclosure Of Personally Identifiable Information That A Visitor Or Authorized Customer Has Previously Requested Not Be Disclosed, We Will Contact Such Visitor Or Authorized Customer To Allow Such Visitor Or Authorized Customer To Prevent Such Disclosure.

Links:

https://newcarsoul.store/ Contains Links To Other Websites. Please Note That When You Click On One Of These Links, You Are Moving To Another Website. We Encourage You To Read The Privacy Statements Of These Linked Sites As Their Privacy Policies May Differ From Ours.

If You Have Any Questions, Please Feel Free To Contact Us. For Every Purchase, We Offer Full-Service Support For The Customers, Because We Aim To Make Customers Completely Satisfied With The Purchase.

We Have A 30-Day Return Policy, Which Means You Have 30 Days After Receiving Your Item To Request A Return.

Return(If Applicable)

Returnable Items:

Items That Can Be Returned/Refunded Or Exchanged Within 30 Days Of Receiving Must Follow The Criteria As Below:

1. Faulty Items Damaged/Broken, Or Soiled Upon Arrival.

2. If Your Car Models Are In Our List Of Compatible Models And The Product Cannot Work With Your Car, We Will Guarantee A 100% Refund Of The Product Fees After We Receive The Returned Item Without Being Damaged Or Tarnished. That Have Not Met Your Expectation Within 30 Days Of Receiving.

Contact Our Service Center As Soon As Possible If You Come Across Any Of The Above Situations.

• If For Any Reason You Decide You No Longer Want The Item (Not The Fault Of The Seller). You Can Report It To Us Within 30 Days Of Receiving It For A Partial Refund Of The Item Cost. You Will Be Responsible For The Shipping Fee And 19% Of The Order Price, Which Is Not Less Than $15.
• Expedited Express Shipping Is Additional Service, And We Won’t Refund The Fees.

To Be Eligible For A Return, Please Contact Us First service@newcarsoul.com

Non-Returnable Items

We Will Not Accept Returns To The Following Conditions:

1. Items Outside The 30 Days Warranty Time-Frame.

2. Washed, Used, Broken Or Misused Items.

Note: All Returns Must Be Authorized By The New Car Soul Team Via The Service Center.

Return Process

• If You Need To Return Or Exchange An Item, Please Contact Us In A Week At service@newcarsoul.com
• We Will Respond Quickly(Please Allow 1 To 3 Business Days For Processing) With Instructions For How To Return Items From Your Order
• Once Your Return Is Received And Processed, We Will Send You An Email To Notify You That We Have Received Your Returned Item. We Will Also Notify You Of The Money For Your Refund.
• Within 7 To 14 Business Days After We Receive Your Return, You Can Expect A Refund In The Same Form Of Payment As The Original Purchase. It May Take Some Time For The Bank To Process The Refund. If You Haven’t Received A Refund For A While, First Check Your Bank Account Again, Contact The Credit Card Company Or The Bank For Further Check.
• You Need To Pay The Shipping Fee For The Return.

Return Shipping Cost

If The Return Is Caused By The Consumer, A Consumer Should Be Responsible For The Shipping Fee. The Specific Fee Should Be Based On The Express Company You Choose.

If Due To Our Reasons, The Goods Received Are Damaged Or Not Correct, And The Consumer Is Not Required To Bear The Shipping Fee For This Reason.

Damages And Issues

Please Inspect Your Order Upon Reception And Contact Us Immediately If The Item Is Defective, Damaged Or If You Receive The Wrong Item, So That We Can Evaluate The Issue And Make It Right.

Exchanges

The Fastest Way To Ensure You Get What You Want Is To Return The Item You Have, And Once The Return Is Accepted, Make A Separate Purchase For The New Item.

Refunds (If Applicable)

Once Your Return Is Received And Inspected, We Will Email You A Notification Of Receipt. We Will Also Notify You Of The Approval Or Rejection Of Your Refund. If You Are Approved, Then Your Refund Will Be Processed, And A Credit Will Automatically Be Applied To Your Credit Card Or Original Method Of Payment Within 7 Days.

Customers Will Only Be Charged Once For Shipping Costs (This Includes Returns); No-Restocking To Be Charged To The Consumers For The Return Of The Product

In The Event Ships For Free, Customer Will Be Informed Of The Return Shipment Cost (Estimates May Be Given Based On Our Own Costs In Shipping To Customers)

Cancel Orders

If You Want To Cancel Your Order For Some Reason, You Have To CONTACT US Within 24 Hours, Please Provide Your Order Number And State The Reason, So The Warehouse Can Hold The Fulfillment Process And Be Able To Refund You Before The Parcel Is Shipped. Otherwise, We Will Not Be Able To Agree To Cancel Your Order.